Manager – CV System of Care- AdventHealth - Orlando
Location Address: 601 E Rollins St, Orlando, FL 32803
Top Reasons to work at AdventHealth Orlando:
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Work Hours/Shift: Full Time; M-F 8A-4:30P
You Will Be Responsible For:
Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
Scope of Responsibility:
Participates in team and special events as required.
Maintains up-to-date professional skills through formal training.
Maintains awareness of virtual health care delivery requirements by networking with the employees of other organizations.
Contributes to the development and implementation of the policies and procedures and the strategic plan and objectives and is accountable for the setting and attainment of the clinical team’s goals and objectives.
Complies with all mandated legal/regulatory requirements related to a working virtual care environment, e.g., occupational health & safety, standards of professional conduct, etc.
Communicates effectively with all clients, families, peers, colleagues and other health care professionals, service agencies and community partners.
Operating & Capital Budget/Fiscal Responsibility:
Responsible for operational budget and maintaining adherence to the budget day to day for the Virtual Care Center
Assist in Capital needs forecasting with the Executive Director and Director of Ambulatory CV identifying strategic needs over 3-5 years.
Strategic Planning Responsibility:
Develop clinic strategies that are in accordance with the overall CVI strategy and AHS strategic plan.
Ensures that no patient is ever discharged and aligns with virtual platforms, transitional and specialty clinics, physician practices, and other community benefit endeavors.
Performance Improvement Responsibility:
Develop day to day and DRG specific performance plans that identify opportunities for improvement and execute them.
Community Relations Responsibility:
Represent CV Institute and AdventHealth to the local communities that the clinics are in as well as any CV Institute specific community event.
Coordinates and supports clinic team meetings.
Attends and leads regularly scheduled team and staff meetings.
Responsible for recruitment, hiring, training, development and dismissal of clinical staff.
Responsible for building and maintaining a unified, high performing interdisciplinary team.
Responsible for supervision as well as conducting of regular performance appraisal of an interdisciplinary team of health professionals.
Develops and implements strategies to promote interdisciplinary team building.
Counsels and assists staff with clinical program and client issues.
Advises staff and seeks input regarding Clinics policies and procedures and clinical directives.
Responsible for scheduling staff, approving and monitoring staff training, absences and ensuring adequate program coverage.
Communicates effectively with health care team members to create a cohesive team
What You Will Need:
KNOWLEDGE AND SKILLS REQUIRED:
Skilled in providing appropriate patient information that matches the needs of the patient
Ability to interact appropriately with department/teams to facilitate process development, quality improvement, and interaction with patients/families through many mediums of communication
Skilled in issue resolution with staff and consumers
Strong organizational, communication, and customer-relations skills
Skilled and comfortable in discussing a wide range of disease diagnosis and treatment options with patient, family, and physicians/providers
Knowledge & Skills Preferred:
Proficient in Microsoft Office (Access, Excel, Power Point, Word)
Telehealth and virtual platforms
Knowledgeable in billing and coding procedures
Bachelor’s degree in Nursing
Master’s degree in Nursing or Advanced Practitioner Licensing
Three years’ progressive Cardiovascular Program leadership
Five years’ experience in clinical leadership roles or leading teams of multiple professionals
Customer service experience
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:
Current Florida or Multi-State license to practice professional nursing
Licensure, Certification, or Registration Preferred:
Advance Practice Practitioner
The Manager for Cardiovascular (CV) System of Care reports to the Director of Ambulatory CV Services. The Manager is responsible for directing the provision of quality Cardiovascular virtual and ambulatory services delivered by an interdisciplinary team in a comprehensive, collaborative manner with an emphasis on health promotion, avoidance of readmission, chronic disease management and education. As well, that no patient is ever truly discharged. The Manager develops and is accountable for the activities of the various program and its staff; represents and promotes the CVI by participating in various community activities; and is a key leader in the overall management of the virtual and ambulatory services of patients.
The Manager works in collaboration with the Cardiovascular Institute (CVI) Team member's primary care manager (CM) to ensure safe and appropriate transition between levels of care, including working as a part of the interdisciplinary care team in the development and execution of a person-centered transition plan. Coordinates with support staff, (e.g., Housing Outreach Specialist, Education Specialist, Virtual Care, DME Specialist, and Community Advocates) and services required for a safe transition. Along with the primary CM, collaborates with family/caregivers to identify and ensure member and/or caregiver needs are met and services are in place to support a successfully achieving transition goals. Assists with identifying resources with specialized capabilities when members with complex needs transition to the community, residential facility or group home. Identifies members residing in nursing facilities or other institutions who are candidates for transitioning back to the community. Assists in reviewing and analyzing data related to rebalancing and developing action plans to meet patient care goals. Serves as the liaison for pre- and post-acute care for cardiovascular conditions including all CVI programs.
Provides administrative support in the areas of human resources, finances and general accountability to the Director.
The Manger will have a large geographical area of responsibility that includes both physical and virtual that will evolve from Central Florida upwards to a large regional scope.
Areas of Responsibility:
Virtual Care Center
Enterprise-wide [virtual] remote care management
Enterprise-wide [virtual] chronic care management
Enterprise-wide [virtual] transitional care management
Enterprise-wide telehealth platforms
Enterprise-wide [virtual] scheduling and appointment functions
Management of mobile cardiac telemetry for a CV system of care
Care navigation oversight of various programs
Projects assigned by CVI Executive Team and future ambulatory platforms
Transitional and specialty clinics in the Central Florida region
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.